Information about our solutions

Release Notes
Here you will find all information about future, current and past releases.

FAQs
Here you will find frequently asked questions in one convenient place.

Download Center
In our Download Center you will find documentation on our solutions.
Contact the support

Support
Bei Fragen zu der Benutzeroberfläche des 1WorldSync publishing und 1WorldSync approval, zu Excel-Tabellen und zu unseren Validierungsregeln wenden Sie sich bitte an:
servicedesk@1worldsync.atlassian.net
Europäische Kunden:
+49 221 93373-333 Durchwahl 1
Montag – Freitag, 8:00 – 18:00 CET/CEST (außer an EU-weiten Feiertagen)

Support
For questions regarding the user interface of the 1WorldSync publishing and 1WorldSync approval, Excel tables and our validation rules, please contact:
servicedesk@1worldsync.atlassian.net
European customers:
+49 221 93373-333 Extension 1
Monday – Friday, 8:00 – 18:00 CET/CEST (except EU-wide public holidays)
North and South American customers:
+1 800 805-0763 ext. 1 (toll-free)
Monday – Friday, 8:00 a.m. – 8:00 p.m. EST/ EDT (except U.S. national holidays)

Technischer Support
Bei Anfragen zu Machine to Machine (M2M), Partner, GS1 Mitgliedsorganisationen wenden Sie sich bitte an:
servicedesk@1worldsync.atlassian.net
Europäische Kunden:
Montag – Freitag, 8:00 – 18:00 CET/CEST
(außer an EU-weiten Feiertagen)

Technical Support
For enquiries regarding Machine to Machine (M2M), partners, GS1 member organizations please contact:
servicedesk@1worldsync.atlassian.net
European customers:
Monday – Friday, 8:00 – 18:00 CET/CEST
(except EU-wide public holidays)
North and South American customers:
+1 800 805-0763 ext. 1 (toll free)
Monday – Friday, 8:00 a.m. – 8:00 p.m. EST/ EDT
(except U.S. national holidays)
Customers in the Asia-Pacific region:
Monday – Friday, 7:00 a.m. – 7:00 p.m. AEST/AEDT
(except APAC-wide public holidays)

access management
For enquiries regarding password changes, application for new and additional users, change of name
(for customers with an existing licence or service contract), please contact:
servicedesk@1worldsync.atlassian.net